Vista : Email Pop3 problems

October 10, 2007   VISTA Strikes Again — Email  Pop3 problems

Email from  Tango to Rifkind

Hey my computer genius friend!  I’ve got a problem I am sure that you can help me with.  I am down in a condo working and the have wireless internet – I have both my personal and work laptop sitting side by side.  At first I got a connection on both computers, but for some reason lost the one on my personal laptop that I use to converse with my bloggerati.  This is the error I am getting.

Your server has unexpectedly terminated the connection.  Possible causes for this include server problems, network problems, or a inactivity.  Subject ‘Re:food’, Account: ‘windows mail’, Server: ‘mail.BellSouth.net‘, Protocol:SMTP, Port: 25, Secure (SSL): No, socket error:10053, error Number: 0x800CCC0F

Oddly enough, I just got an email to come through, but everything trying to go out is stuck!  I’ve disconnected and reconnected so many times I’ve lost count.  I’ve taken everything out of the outbox and rewritten the emails (no attachments), but nothing’s going out.  I can get on the internet.  Does this make sense to you?

Thanks Rif!  Love ya! T

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Rifkind’s Answer, IF Tango can get to Email and read it!

Hey Tango,
It appears that this is a COMMON problem with VISTA.. I found LOTS or references
to your exact same problem out on the web.

If you want to review a few of them yourself, here is what I put in the google
search :
vista + “Protocol:SMTP, Port: 25, Secure (SSL): No, socket error:10053, error
Number: 0x800CCC0F”

I saw several places that referenced making a change talked about on this link

http://faq.netcetera.co.uk/afmviewfaq.aspx?topicid=11&faqid=326

I have just upgraded to Vista running Outlook 2007 and now I cannot download my email – it just hangs,how do I fix?

Answer / Solution 1.

1.  Go to Start Menu > All Programs > Accessories.

2. Right click on the Command Prompt and choose Run as Administrator.

3. In the command prompt type: netsh interface tcp set global autotuninglevel=disable and press enter

==================================

Once I found this suggestion, I again went to google and entered : autotuninglevel and found lots more comments about this KNOWN problem.

So you could try seeing if there are any patches to VISTA available.. do your Microsoft Updates check… and apply any that are there.. and reboot and then try the email again…

if Microsoft hasn’t fixed it yet…. then do the suggestion above and disable the autotuninglevel

I LOVE Google!

Good Luck!  Rifkind


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